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At Drapery Hardware West we embrace the relationship we have with our trade professionals. With our background in facilitating the needs of the interior design industry we appreciate the special attention the professional requires. Reduced trade prices, expert advice, and exceptional customer service are at your fingertips. You can create an account at Drapery Hardware West at any time.To update your account to trade status submit your application today by filling out this form and upon approval you will receive an email with the details of your trade account, including your special site wide discount.
















Apply for a trade account by filling out the form below.


You will also need to download and fill out the Resale Certificate Form and either e-mail it to info@dhwonline.com or fax it to (661) 244-4978.

Company Name:

First Name:

Last Name:

Address Line1:

Address Line2:

City:

State:

Zip:

Phone:

E-Mail Address:

Website:

Resale Cert #:


CA Resale Certificate Form
         Resale Certificate Form

Please enter the following code into the box provided:


How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  All returns must be approved prior to return. A 25% restocking fee will be applied. No returns accepted after 30 days of receipt of order or on custom orders.
Shipping
  All items will ship within three to five days of order placement. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order.